Logistic Launch Specialist - German, People-s-place GmbH, Nizozemsko, Maastricht
Our client is a well-known international car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers (B2C and B2B). The company is currently expanding its logistics department and is seeking to hire a Logistic Launch Specialist (m/f/d) to support the team.
The Logistic Specialist acts within a Logistic or Technical department on high-level specialist tasks and reports directly to the Technical Operations Manager. Main responsibility is Coordination of Initial Stock and Service availability for launches of new models and/or Facelifts for all the Markets Worldwide as well as technical reviews for Launch Parts.
What will be your key responsibilities:
- Safeguarding (own) knowledge of processes, tools and systems to the most current level within supported services
- Creating and ensuring up-to-date documentation on knowledge and processes
- Planning of own activities in order to safeguard SLAs and deadlines
- Ensuring timely and regular communication of the goods baskets to the internal-/external business partners worldwide conforms with professional communication standards
- Analyzing, monitoring the availability of the goods basket parts on a regular basis and reporting quality standards and KPIs to the Management level
- Delivering high performance on Quality, KPIs and Customer Experience in a Key Account function for multiple Markets
- Conducting technical reviews for launch-related parts
- Supporting in projects and able to lead work packages (track/communicate status and act on deadlines)
- Methodological and LEAN approach to problem-solving (IF/NOT/THEN/WHEN/etc.)
- Pro-actively identifying and signaling quality improvements and efficiency gained within supported services
What experience should you have:
- Excellent level (written and spoken) in German and English
- Technical background and/or professional experience in Automotive Industry
- Advanced knowledge of the car trade and technology
- Highly professional and consistent communication skills
- Ability to manage complexity under high pressure and stress
- Strategic, progressive and out of the box thinking, think in solutions, not problems
- Demonstrate Independent working, taking responsibility and accountability in daily work
- Demonstrate active attitude in own development in Knowledge and Skills
- Strongly oriented to Customer Satisfaction and Quality of Service
- Excellent tracking and Analytical skills, process-oriented and strategic thinking (Excel/Access)
- Flexibility is needed
What do you get in return:
Our client offers you in exchange a job opportunity in an ambitious, professional, dynamic, and multicultural working environment, where people work to give their best, but have fun as well.
- Generous relocation package including 6 weeks housing and reimbursement for the first arrival, housing fee and moving costs
- Collective health insurance at discounted rates
- Pension plan
- Result-oriented bonus (variable payment)
- Holiday allowance
- Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costs
- Extensive initial training at the beginning and a follow-up buddy program
- Great chances for your personal and professional development
People-s-place GmbH
Maastricht
By agreement
