Technical Support Engineer , Clinical Chemistry, Výroba - Budapešť

On behalf of our multinational pharma partner we are looking for a Technical Support Engineer.
The company develops, manufactures and markets hematology analyzers, clinical chemistry analyzers, and associated reagents for human medical and veterinary use.

What will be your key responsibilities:

Providing technical support to partners and customers of our Partner company by solving escalated problems and providing information to ensure the optimum system performance on the field.
Logging, recording and managing complaints and technical issues in the Complaint Handling System of the company, complying with administration requirements of inspecting authorities.
Inspecting and repairing Clinical Chemistry analyzers.
Planning and delivering technical training courses for Distributors in house, on-line and occasionally on site.
Problems and providing information to ensure the optimum system performance on the field.
Compiling, updating and reviewing Service Manuals, User Manuals and other technical documentation.

What experience should you have:

Medical technical engineering or Mechanical or electrical engineering or Medical Device technician
Technical service engineering experience minimum 3-5 years,
Experience in Medical laboratory diagnostics is an advantage
Fluency in written and spoken English
Good communications skills, ability to communicate clearly over email and by phone with customers and teammates
Good organizational and planning skills
Creativity, problem solving attitude
Ability to work on multiple projects at one time, under pressure and to deadlines
Flexible
Advanced proficiency in Microsoft Office.
Team player
Self-motivation